Online Shipping Policy

Valerros strives to deliver e-commerce orders promptly and conveniently. Once your order has been processed, you will receive a shipping confirmation email. To track your order, visit https://www.ups.com/us/en/Home.page or contact our customer care team via email or phone here

Delivery

Order Processing

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking information once your order has shipped.

Quick Facts

  • Tracking Your Order: After your order ships, you will receive an email with a tracking number to check its status on the carrier's website.
  • Shipping Delays: While we strive for timely delivery, delays may occur due to unforeseen circumstances like severe weather or customs. We appreciate your understanding and patience.
  • Address Changes: For shipping address changes, contact our customer service team at Info@Valerros.com as soon as possible. Changes may not be possible once the order is processed.

Online Return Policy

Subject to certain exceptions, we are happy to accept your product return. Please review our online return policy by clicking the link below.

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